Cancellation Policy

• Damaged or Defective Item
  • If your order arrives damaged or defective and the same item is not available with us, you may request a cancellation.
  • Please note: An unedited and continuous unboxing video is mandatory to validate the claim of damage/defect.
• Store-Initiated Cancellations - The Rainbow Store reserves the right to cancel any order due to:
  • Product unavailability
  • Incorrect or incomplete information (such as name, address, or contact number)
  • Any unforeseen circumstances that prevent fulfillment
• Refund Timeline
  • Approved refunds will be processed to your original payment method within 5–7 working days